Your Privacy Matters

At Nanhe Kissey, we take the privacy of our users, especially children, very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

The data controller responsible for your personal information is:

For GDPR purposes, we act as the "Data Controller" for personal data we collect. For India DPDP Act purposes, we are the "Data Fiduciary."

Parent/Guardian Information

When you create an account, we collect:

• Account Information:: Name, email address, password (encrypted)
• Contact Information:: Phone number, address (optional)
• Payment Information:: Processed securely by our payment provider (we do not store full card details)

Child Information

For story personalization, we collect (provided by parents only):

• First Name:: Used in story personalization
• Age/Age Range:: For age-appropriate content
• Gender:: Optional, for pronoun usage
• Interests:: Optional, for story themes
• Photos:: Optional, only if parent uploads for character creation

autoCollectedInfo

• deviceInfoDesc
• usageDataDesc
• cookiesDesc

Device Verification (Mobile App)

For security purposes, our mobile app collects:

• Apple App Attest (iOS):: Device integrity verification tokens
• Google Play Integrity (Android):: Device verification data

This data is used solely to verify legitimate app installations and prevent fraud. No personal information is collected through these systems.

Offline & Local Storage

webMobileAppsStore

• stories: storiesDesc
• preferences: preferencesDesc
• cache: cacheDesc
• progressData: progressDataDesc

Local data remains on your device and can be cleared through your browser or app settings.

Gamification & Engagement Data

toEnhanceExperience

• Reading Streaks:: Daily reading activity for streak rewards
• Achievement Progress:: Milestones and badges earned
• Points & Levels:: Engagement scores for rewards
• readingStatistics: readingStatisticsDesc

weUseInfoFor

Our Commitments

• noCollectFromChildren
• childInfoByParents
• childDataForStories
• noChildMarketing
• noShareWithAdvertisers

Parental Rights

parentsHaveRight

• review: reviewDesc
• delete: deleteDesc
• refuse: refuseDesc
• withdrawConsent: withdrawConsentDesc

toExerciseRights

aiTechnologyProcessors

childDataProcessed

These providers process data only for story generation and do not retain child data for training (where technically possible, e.g., OpenAI store:false). We select providers based on their privacy practices and COPPA compatibility.

We may share your information in limited circumstances:

• Service Providers:: Third-party vendors who help us operate (payment processors, cloud hosting, email services)
• Legal Requirements:: When required by law or valid legal process
• Business Transfers:: In connection with a merger, acquisition, or sale
• With Your Consent:: When you explicitly agree to sharing
• Safety:: To protect rights, safety, and property

Our Service Providers

We work with the following trusted third-party service providers:

All service providers are bound by data processing agreements and are required to protect your data in accordance with applicable privacy laws.

dataRetentionIntro

To request deletion, use the "Delete Account" option in your profile settings or email privacy@nanhekissey.com.

dataSecurityIntro

While we implement industry-standard security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access:: Request a copy of your personal data
• Correction:: Update inaccurate or incomplete data
• Deletion:: Request deletion of your data
• Portability:: Download your data in a portable format
• Withdraw Consent:: Opt out of data processing
• Object:: Object to certain processing activities
• Restrict:: Limit how we use your data

We use cookies and similar technologies:

Manage your preferences via the Cookie Settings in our footer. We honor Do Not Track (DNT) signals. See our cookiePolicyLink for details.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we implement appropriate safeguards:

• Standard Contractual Clauses (SCCs) for EU data
• Adequacy decisions where applicable
• Binding Corporate Rules where applicable
• Your explicit consent for specific transfers

We ensure that your data receives the same level of protection as required in your jurisdiction.

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on this page
• We will update the "Last Updated" date
• For material changes, we will notify you via email or in-app notification
• Continued use after changes constitutes acceptance

We encourage you to review this policy periodically. Previous versions are available upon request.

If you have questions about this Privacy Policy or our data practices, please contact us: